1650 A1A South, St. Augustine, Florida 32080

386 931 6966

Confidentiality Policy

OASIS Family Crisis Centre, Inc. understands that community trust is among our most important assets. We respect confidentiality, and we develop and uphold procedures to ensure that private information stays private. Here's a summary of our confidentiality policy as it relates to our programs.

OASIS Family Crisis Centre, Inc. will protect our families information and will only release this information when permitted or required by applicable federal and state laws. No mailing list will be disclosed or sold for any reason. All information obtained from client families will be treated as if it is our own. It will be discussed only in private among our board members or volunteers and then only in an effort to provide the best possible services and to make the best recommendations available.

Information will not be released regarding any drug or alcohol treatment, personal medical facts, or conditions that we might be aware of except under any of the following three conditions;

1) The client family consents in writing;

2) The disclosure is allowed by a court order; or

3) The disclosure is made to medical personnel in a medical emergency, or to qualified personnel for research, audit or program evaluation. OASIS FCC will strictly follow Federal Regulations 42 CFR Part 2 regarding confidentiality of A/D records.

Any OASIS FCC Board member who may have any OASIS information is to have it under a password only with limited access at all times to those other members who have a need to know. No one is allowed to obtain or have in possession any personal family files or other confidential material without a valid need to have it. All family files are to be considered CONFIDENTIAL.